In this series I have argued that organisation debt — the accumulated cost of poor structures, deferred decisions, broken processes, and ungoverned data — is a real liability that belongs on the management agenda alongside
In my previous article, “Hybrid Isn’t About Office Days. It’s About How Decisions and Controls Work,” I argued that hybrid working is not primarily a workplace policy. It is an operating
Across the UK (and globally), more organisations are recalibrating hybrid working and raising minimum in-office expectations after several years of flexibility. In UK financial services, for example, several large firms have publicly tightened
