Why I Called This Site Organised Friction
There is a moment I have encountered in almost every transformation programme I have worked on. It happens in a workshop, or a design review, or sometimes in a corridor conversation that nobody
Iran War: A Geopolitical Shock is the Operating Model Test Most Firms Underestimated
Before I turn to the professional analysis in this article, I want to be honest about the context. The conflict that began on 28 February 2026 has cost thousands of lives. But its
Skills Debt: The Organisational Debt Nobody's Measuring (Organisation Debt Series IV)
In this series I have argued that organisation debt — the accumulated cost of poor structures, deferred decisions, broken processes, and ungoverned data — is a real liability that belongs on the management agenda alongside
Your Organisation Has an AI Operating Model. It Just Doesn't Know It Yet
Ask a senior executive whether their organisation has an AI operating model and the answer will almost certainly be: “We’re working on it.”
They are wrong. The model already exists. It is
The Most Powerful Tool in Business Architecture's Toolkit. We Never Use it.
Value networks have sat in our discipline for decades. We walked right past them.
Business Architecture has a problem with its own toolkit.
We have spent two decades convincing organisations that capability maps